Support

We typically respond within 24 hours

Have a question, issue, or feedback? We are here to help. DateGuard is built by a small, dedicated team that takes every user inquiry seriously.

Contact Us

✉ Email Support

For all questions, issues, or feedback:
[email protected]

Common Questions

How does identity verification work?

DateGuard uses advanced liveness detection powered by Facia.ai. A quick selfie confirms you are a real person. Your photo is used only for the check and is deleted immediately afterward.

Is my data safe?

Yes. We use encryption for all data in transit and at rest. Selfie images are never stored. See our Privacy Policy for full details.

How do I delete my data?

You can request data deletion at any time by emailing [email protected]. All personal data is permanently erased within 30 days of your request. See our Data Deletion page for more details.

The camera is not working in the app

Make sure you have granted camera permission to DateGuard in your device Settings. On iOS, go to Settings > DateGuard > Camera and ensure it is enabled. Then restart the app and try again.

Legal

Privacy Policy · Terms of Service

DateGuard AI is a product of Data Specialists Group LLC.
[email protected]